Automate and enhance at least 50% of your customer inquiries
Where ordinary chatbots guess and cause frustration, KonversAI delivers precise answers based on your own data. The solution goes beyond dialogue by performing real actions: checking order status, recommending products and driving upsales for online stores, updating memberships and answering inquiries for associations, or handling registrations, payments and bookings for events and experiences. You get a secure, scalable AI assistant that works around the clock with zero hallucinations.
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Why KonversAI
An AI assistant that solves problems and increases customer satisfaction
Understands what the customer actually asks
No "sorry, I didn't understand your question." KonversAI uses your own data to give precise, relevant answers from the first message. When it can't answer, the customer is seamlessly forwarded to someone who can.
Read more →One hub for all channels
Email, chat, phone and contact form handled in one solution. The AI solves what it can, and when needed the team takes over with full context. Integrated with CRM, invoicing and order systems, so information is always available.
Read more →Acts, not just answers
KonversAI fetches invoices, changes membership status, books meetings, initiates returns and upsells directly in your systems. Automatically, around the clock.
Read more →Gets smarter every day
When the AI doesn't know the answer, the inquiry is picked up automatically. The AI suggests a reply — you can approve it, edit it, or use an answer a colleague already sent. One click, and next time the AI answers on its own. No technical expertise required.
Read more →How it works
From inquiry to action in seconds
Customer gets in touch
Via email, chat, phone or contact form. KonversAI meets them on any channel.
AI analyses with context
Retrieves information from CRM, order system and knowledge base to give precise, personalised answers.
Performs actions automatically
Sends invoice copies, checks delivery status, initiates returns. Without a human lifting a finger.
Escalates intelligently
Complex cases go seamlessly to your team with full context and smart prioritisation.
Measures and improves
All inquiries are logged with customer satisfaction, response time and resolution rate. The real-time dashboard gives you full visibility into what works and where there's room for improvement. Dissatisfied customers are caught immediately so the team can follow up directly.
AUTO-RESOLUTION RATE
93.2%
↑ 8.3% from previous period
3,921 of 4,203 inquiries resolved by AI
AVG. RESPONSE TIME
12s
↓ 3s from previous period
vs. estimated 25min manually
CUSTOMER SATISFACTION
4.9/5.0
↑ 0.2 from previous period
Based on 2,847 ratings
TRANSFERRED TO AGENT
6.8%
↓ 5.1% from previous period
282 cases required human follow-up
Benefits
Everything you need. In one place.
Answers in seconds, not hours
Customers get help immediately, at any time. No waiting, no frustration.
Read more →Halve support costs
Minimum 50% automation, guaranteed. If we don't achieve it, you pay nothing. Double your team's capacity without increased workload.
Read more →24/7 without night shifts
The customer who emails at 3 AM gets an answer right away. Not the next morning.
Read more →Connects to your systems
CRM, invoicing system, inventory and calendar. KonversAI retrieves and updates data in real time.
Read more →Smart prioritisation
Churn risk or purchase-ready customer? The AI knows when it's urgent and elevates them in the queue.
Read more →Perfect Scandinavian
Norwegian, Swedish and Danish from day 1. Not translated English that feels robotic.
Read more →Industries
Built for all Scandinavian businesses with real customer traffic
Most AI customer service solutions focus exclusively on e-commerce. We don't. KonversAI works across industries because we integrate with your systems, not just the online store.
Travel and experiences
Bookings, changes and seasonal high volume. KonversAI handles inquiry peaks without extra staffing.
Read more →Sports and associations
Member inquiries about licences, events and registrations. Automate the repetitive, free up time for what matters.
Read more →Public sector
Municipalities, agencies and public organisations. Citizen enquiries about applications, decisions, opening hours and guidance. Available 24/7 with GDPR-compliant data processing.
Read more →E-commerce
Order status, returns and invoice queries. The most common inquiries resolved fully automatically.
Read more →Health and wellness
Appointment booking, reminders and FAQ about treatments. The phone stops ringing constantly.
Read more →Consulting and professional services
Appointments, quotes and follow-ups. Expensive staff don't have to spend time on simple communication.
Read more →Become a launch customer
We are in the pilot phase with selected Scandinavian businesses now. The results determine how we open for new customers from spring 2026. Register your interest today and be first in line.
No cure, no pay
If we don't achieve minimum 50% automation, you pay nothing.
Close follow-up
We help with setup, configuration and training. Ready in under two weeks.
Direct influence
Your feedback shapes the product going forward.
Nordic team
Developed in Norway for the Scandinavian market, with local support and GDPR compliance.
Supported by
We only take on customers we know we can deliver results for. That's why we start with a few, make sure they're satisfied, before we scale broadly.
Pricing
Simple, predictable pricing
No hidden costs. No cure, no pay.
Starter
Growth
Scale
Tailored to your business
Over 1,000 actions per month. The higher the volume, the lower the price per action. Contact us for pricing.
Onboarding
Choose how you want to get started
Get started yourself
Get started on your own with our self-service solution. Upload your knowledge base, configure channels and integrations, and activate the AI at your own pace. Step-by-step guidance is included in the dashboard. You can always upgrade to the onboarding package later if you want closer support.
Onboarding package
We help with setup, integrations, configuration and AI training. Ready to operate in under two weeks.
Included in all plans
Unsure which plan is right for you?
Chat with us and we'll help you find the right solution.